Google Maps, Vkstudio, en.e-noticies.cat Walmart delivers a completely unexpected announcement in the United States: starting in 2026
The network announces a major change that will shape the company's strategy in the United States during the coming year
Walmart has surprised the market once again with an announcement that marks a turning point in employee training. The company has hinted at a project that aims to revolutionize the way its staff prepares for the future. Until now, many people expected news about products or prices, but the surprise comes from the training and technology area.
Starting in 2026, Walmart will offer an artificial intelligence (AI) certification program designed specifically for its employees, both in stores and offices. This course will be developed in collaboration with OpenAI, one of the world's leading AI technology companies. In addition, it is part of a broader plan by the company to invest nearly $1 billion in training and skills development by that date.
A strategic step toward the future of technology in retail
The alliance between Walmart and OpenAI represents a major milestone in the retail sector. According to statements from John Furner, president and CEO of Walmart in the United States, "the future of commerce won't be defined only by technology, but by the people who know how to take advantage of it." AI training will allow employees to maximize the use of smart tools, improve the customer experience, and adapt to market changes.
The course will offer practical training and certifications that can be applied both in the day-to-day operations of the store and in administrative management, reveals Retail Dive. Currently, workers already have access to some AI training programs through the Live Better U educational benefit. However, the new certification will be much more comprehensive and personalized, focusing on skills that combine technology and operational efficiency.
Walmart's move reflects the growing importance of AI in retail. The company has developed a framework that includes four "super agents" based on artificial intelligence. Among them are Sparky, an agent for customer service; Marty, for suppliers and vendors; an agent focused on the store; and another for internal technology developers.
What will it mean for employees and the industry?
Walmart has also strengthened its AI innovation team by appointing Daniel Danker, former Instacart executive, as executive vice president of AI acceleration, product, and design. Although the adoption of AI hasn't yet caused a significant impact on sales, the company trusts that training its employees will allow them to make better use of these technologies.
Financial projections show steady growth: in the second quarter, revenue increased by 4.8% year-over-year to $177.4 billion. Consolidated net profit rose by 51.8%, reaching approximately $7.2 billion.
The training program not only benefits workers, but also consolidates Walmart as a leader in innovation within retail. Employees who complete the certification will be prepared to implement new tools, improve productivity, and offer more efficient service to customers.
More posts: