A thoughtful woman with the PNC logo beside her.
CONSUMER AFFAIRS

Urgent Message from PNC Bank to Its Customers in the United States: It Must Be Done

PNC Bank Makes It Clear to Its Customers What They Have to Do If This Happens in Their Bank Account

PNC Bank has issued an urgent message to its customers: if they detect a suspicious or unknown charge on their account, they must act immediately. Prompt response is essential to protect their funds and prevent potential fraud.

Steps to Follow for a Suspicious Charge: PNC Bank Makes It Clear

Contact PNC Bank immediately. If you notice an unauthorized transaction on your account, contact PNC Bank immediately at 1-866-HOLA-PNC (1-866-465-2762). You can dispute a debit card transaction by logging into PNC Online Banking. Click on the "Customer Service" tab.

A man with a look of surprise or concern is in front of a PNC Bank building.
Be Careful If You See This in Your Bank Account | Getty Images, Grok

Select "Dispute a Transaction" in the Account Services section, choose the associated account, and confirm your address. Select the transaction you want to dispute and follow the instructions. Regularly review your account statements and set up free PNC alerts to receive notifications about important activities on your accounts.

Importance of a Quick Response

Acting quickly on suspicious charges is crucial to limit financial losses. Prompt notification allows the bank to take measures to protect your funds. Future fraud must be prevented, and reporting suspicious activities helps identify and stop potential fraud. A timely response can prevent further compromises to your financial information.

Do not ignore suspicious charges, even if the amount is small, as it could be a test for larger fraud. Do not provide personal information to unverified sources and avoid sharing sensitive data in response to unsolicited emails or calls. Inaction can result in significant financial losses and complicate problem resolution.

A woman with a surprised expression in front of a bank ATM.
PNC Bank Calms Nervous Customers | Grok, Pixelshot

Additional Tips from PNC Bank

If you believe your card has been lost or stolen, you can temporarily block it through PNC Easy Lock. However, you should also contact PNC at 1-866-465-2762 to report the situation. If you are a victim of fraud, in addition to contacting PNC, report it to the Federal Trade Commission and local authorities.

Keep your information updated to receive important alerts and communications from the bank. Active vigilance and immediate response are essential to protect your finances. PNC Bank offers multiple tools and resources to assist you in this process.

➡️ Consumer Affairs

More posts: