Mercadona Reassures Its Customers and Reveals What Has Happened to a Star Product

Mercadona has always been a highly appreciated chain for its wide variety of products, and one of the most demanded is textured soy. However, recently, many customers have noticed the lack of this product in stores, which has raised questions about its availability. Below, we will explore the characteristics of textured soy and Mercadona's official reply to this situation.

A Product with Great Success at Mercadona

Mercadona's textured soy has long been one of the most popular products on the chain's shelves. This food, rich in protein and fiber, has become a staple for those following vegetarian or vegan diets, as well as for those who wish to reduce their meat consumption. It comes in 8.8 oz. (250 grams) packages and is perfect for replacing meat in various recipes, such as burgers, stews, meatballs, or even in salads.

The great appeal of textured soy is its ability to absorb the flavors of the ingredients it is cooked with, making it a versatile ingredient. It can be used as a base for a variety of dishes, from the simplest to the most elaborate. Its texture is light and airy, making it easy to incorporate into any recipe that would normally use meat.

Additionally, textured soy is an excellent source of plant-based proteins, with 1.8 oz. (50 grams) per 3.5 oz. (100 grams) of product. This makes it an ideal alternative for those looking to increase their protein intake without resorting to animal products. It is also rich in fiber, which promotes healthy digestion and provides a feeling of fullness, aiding in weight control.

One of the additional benefits of textured soy is that it is gluten-free, making it a safe option for people with gluten intolerance or celiac disease. Furthermore, it contains no added sugars, making it even more attractive for those seeking a more natural and healthy product. For all these reasons, Mercadona's textured soy is an excellent option to improve the nutritional quality of your daily meals.

What Happened to Mercadona's Textured Soy?

Recently, a Mercadona customer, through their account on X, expressed frustration at not being able to find textured soy in stores. In their message, the customer explained that they had been searching for the product for several days without success. This opinion is shared by more customers who are experiencing the same issue.

In its reply, Mercadona acknowledged the problem and reassured consumers by ensuring that they were working to restore the service as soon as possible. The chain, through its social media account, apologized for the inconvenience caused and assured that they were managing the product's restocking. This reply calmed many customers who had been concerned about the lack of this popular item.

The absence of textured soy in Mercadona stores reflects how the most demanded products can experience fluctuations in their availability. However, the chain's prompt reply reflects its commitment to keeping its customers satisfied. This way, a direct relationship is established between the customer and the company.

This incident also shows how social media play a key role in communication between brands and consumers. Customers, by expressing their concerns on public platforms, receive quick replys that help manage expectations. In this case, direct communication with Mercadona allowed the situation to be clarified and reinforced customers' trust in the brand.

Prices and offers updated on 02/12/2025. They may be subject to modifications or cancellations, and E-Notícies is not responsible for possible changes